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FAQ

FAQ

1, clients contact with us for products and project inquiry, we provide completely

Advice for the amusement center, from the land selection, location design to VR products advice

 

2,we conclude the order after our best offer base. IWI start the production after we got the  advance payment.

 

3,Usually leading time will be 2-4 weeks after order confirmation. Clients arrange the inspection and balance payment

 

4, Final delivery, standard polywood box with lift-fork feet, optional size (1.2L*1.0W*  or 1.2L*0.8W ). we deliver the order based on E.X.W / F.O.B delivery terms. We can use your designated forwarder and send the goods to your warehouse.

 

All the VR simulator were provided 1 year quality warranty, free software update, remote maintenance. Installation is optional chargeable service

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